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Free resources

  • Advice
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Training

  • Communication skills
  • Office etiquette
  • Communication media skills
  • Customer services
  • Business development
  • Leadership and management
  • Presentation Skills
  • Negotiation Skills
  • Team Work

Research Services

  • Communication Audits
  • Customer Service Survey
  • Organisational climate surveys
  • Focus groups
  • In-depth individual interviews
  • Content analysis
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Reasearch

The following type of research is offered:

  • Communication audits
  • Customer service surveys
  • Organisational climate surveys
  • Focus groups
  • In-depth individual interviews
  • Content analysis
 

Products

  • Communicating Leader's Toolkit
  • Qwerty course for secretaries and PA's
  • Customer Service Training

Additional Links

  • IABC International
  • IABC Africa
  • PRISA
  • PRCC
  • CCM
  • SAMRA

Workshops

  • Workshops available
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